Our Data Protection Act Policy
Privacy Policy
Neobium Web Solutions is committed to safeguarding your privacy. The following privacy policy details how your personal information will be collected and treated when communicating with us.

Data Collection
Neobium Web Solutions collects customer information in several ways.

Data returned to Neobium Web Solutions from email activity will be collected and entered into Neobium Web Solutions customer database.

Data from communications with Neobium Web Solutions by letter, fax, telephone or email may be used to update or create new records within the Neobium Web Solutions customer database.

Data collected from web site forms will be collected and entered into the Neobium Web Solutions customer database.

The Neobium Web Solutions web site does not at this moment use cookies. Future developments on the web site may require the use of cookies. If in future cookies are used on the web site they will not be used to track the navigational habits of visitors.

Data Use
Data held within the Neobium Web Solutions customer database may, from time to time, be used to communicate information regarding products, promotions and about Neobium Web Solutions.

Only Neobium Web Solutions (or agents working on behalf of Neobium Web Solutions and under confidentiality agreements) will communicate this information using email,fax, direct mail or telephone.

Neobium Web Solutions never sells, rents, or gives away information that personally identifies customers to third parties except where agents working on behalf of Neobium Web Solutions and under confidentiality agreement require provision of such information as essential part of the service requirement.

In addition, Neobium Web Solutions may disclose user information when we believe in good faith that the law requires it.

Neobium Web Solutions also does research on our customer demographics, interests, and purchasing based on the information provided to us through web registration, purchasing activity and other promotional activity. From data surveys and our computer files we use software analysis tools to better understand and serve our users 

Data Access Only Neobium Web Solutions employees (or agents working on behalf of Neobium Web Solutions and under confidentiality agreements) will have access to stored customer information. Access to all customer data is limited to a small number of individuals who hold responsibility for maintenance and security of the data.

Any telephone enquiries from customers or other individuals regarding data held in Neobium Web Solutions customer databases will be vetted to ensure as far as possible that the enquirer has a legitimate reason for requesting data before data will be disclosed.

Data Security Data held in Neobium Web Solutions customer database are password protected and back-up copies made to ensure data accuracy and relevance. Any data supplied in a paper or electronic format to Neobium Web Solutions employees (or agents working on behalf of Neobium Web Solutions and under confidentiality agreements) will require a confirmation from the employee or agent that the data has been disposed of securely after the requirement for the data has been fulfilled

Removal of Data
The Neobium Web Solutions customer databases are used, from time to time, to distribute promotional material and customer service messages. In each of these communications we will endeavour to include a feedback mechanism that will allow correction, addition, amendment of data or the suppression of data for use in any future activities. Neobium Web Solutions will retain records only for as long as necessary to fulfill the purpose for which the information was collected or as required by law.

Please contact us if you have any questions regarding this policy. click here